Accommodation is a conflict resolution style where one puts the other party’s needs before their own. It’s used in situations where one doesn’t have a strong stance on the issue, if prolonging the conflict is not worth their time, or if they think they might be wrong. The goal of this style is to keep the peace, minimize effort, and avoid unnecessary battles.
While it may seem weak, accommodation can be the best choice for resolving small conflicts and moving on to more important matters. However, it can also lead to resentment if used too frequently.
Pros: Quick and easy resolution of small disagreements, building a reputation as an easy-going person, and employees feeling comfortable expressing their problems.
Cons: Being perceived as weak, and ineffective in resolving larger or more important issues.
Example: During a marketing meeting, the colors for the spring campaign are discussed. Jay is convinced that option A is the best choice, while May thinks option B is slightly better. To avoid an argument, May decides to let Jay choose the colors.