This approach favors taking a firm stance and disregards the opinions or desires of others. One party takes a steadfast position and remains unyielding until they achieve their desired outcome. This method can be appropriate in situations where there are moral obligations, limited time for alternative solutions, or tough decisions to be made. However, it can also negatively impact morale and productivity. Note: This style should not be a frequent solution for conflict resolution.

Pros: Managers using this style display their unwavering conviction and principles. Disputes are resolved swiftly without room for discussion or disagreement.

Cons: Managers using this style may be perceived as rigid and dictatorial, causing unhappy and unproductive employees. This method often results in finding suboptimal solutions and stifles collaboration.

Example: May is the head of her department and has faced multiple conflicts. In one instance, she quickly solved the conflict over the location of the annual team-building event by making a decision for an escape room. However, in another situation, her unilateral decision to assign a difficult client to Cecile resulted in resentment toward Cecile. Lastly, May’s refusal to consider changes to the management of a project proposed by Leon resulted in dissatisfaction from Leon and missed opportunities for improvement.